What should I do before ordering?
Before ordering, we need confirm the drawings and price, and confirm the material you chose, then you can start to order. If you need our designer to check the site, we can discuss too.
How long is the production lead time?
It costs 15 to 30 days for different models of the machine you chose. If your orders are urgent, we will make it faster as your need.
What’s the warranty of your equipment?
We supply good quality machine, all the products is under strictly quality inspection.Provide Free Maintenance Within One Year.Damage Caused by Human Factors such as due to the Buyer Shall be Borne by the Buyer all Repair Costs; After the Warranty Period, The Seller provides Paid Maintenance Services for Life.
What is your payment term?
ur normal payment term is TT 30% deposit after contract signed and 70% before delivery.
We also accept LC at sight.
Do you have the installation service?
If needed, We will send our engineer to install the machine for the first-time freely, but customers have to bear hotels and accommodation. For the next time maintain the machine, customers have to bear the air ticket also.
Your ultrasonic cutter system emits some radiation?
No. Ultrasonic cuttting machine is ultrasonic generator produce the mechanical energy of vibration more than 20000 times per second to the cutting blade, it cut the food material by local vibration very quickly, the friction on the food surface is very small,the food can apart by the titanium blade very quickly, to achieve the aim of cutting materials requirements.
Why choose Wanli Ultrasonic bakery cutting equipment?
1/Wanli's new ultrasonic knife has a new pressure detection program to protect the blade from long-term operation without failure to the greatest extent. When the blade cuts the material with higher hardness, it can automatically slow down the cutting speed or even stop, and the safety factor is higher.
2/Ultrasonic generator with constant voltage sine wave output
3/5 years warranty on pure titanium blades with secondary processed
4/The width of the knife can reach to 400mm per perice
What is the difference between Wanli ultrasonic cutting machine and traditional ultrasonic cutting machine?
--Ultrasonic cutting machine is a special ultrasonic equipment for cutting, is one of the important categories of ultrasonic applications.
--The principle is completely different from the traditional cutting. Ultrasonic cutting machine uses the energy of ultrasonic waves to melt the local heating of the material being cut, so as to achieve the purpose of cutting the material.
--Ultrasonic cutting machine features, does not require a sharp knife edge, does not require a lot of pressure, will not be chipped and broken on the cutting material.
--Cutting baldes in doing ultrasonic vibration, friction resistance is particularly small, the material to be cut is not easy to stick to the blade.
About machines and services?
--If you have any questions (machine installation, use method, parts replacement, maintenance, precautions, etc.) after receiving the machine or during use, please feel free to contact me, we will provide the best solution. 24 hours online service to solve any problem. Your satisfaction is our pursuit. Sincerely hope to cooperate with us.
What are your main products and their application?
--Our factory Wanli manufactures the automatic ultrasonic food cutting machine bakery equipment (cake depositor machine, cake spreading machine, cake decorating machine, cake depanner machine) with high quality & very competitive price for 10 years in China. If you have any special request for the machine, we can customize it.
We are in good position not only to supply you high quality machinery, but also the excellent after sales service. Well-trained engineers will offer you any technical support.
If you have any purchase of food production machinery, please feel free to contact me. Let's talk more in details.
What information should I tell you if I want to get a WANLI ultrasonic food cutting machine quote?
- What is the size of the cake before cutting, width, length and height ?
- What is the size of the cake after cutting?
3.What's your cutting way at present, have you ever tested with ultrasonic cutter?
- What is the temperature when cutting?
- What is the production volume per hour?
What should I do in case of malfunction?
In case of malfunction, please inform us. If the breakdown occurs during the warranty period, we will deal with it promptly after receiving the buyer's notification. We will call/fax or arrange relevant personnel to deal with the fault on site according to the request of the demander.
Are you a manufacturer or a trading company?
Our factory is a professional manufacturer of ultrasonic food cutting machine for more than 10 years. We specialize in manufacturing high-tech food machinery and provide new way of production model for food companies.
What is the after-sales service of your company?
Our machines are inspected and tested before delivery to make sure there is no problem with the machine itself. If the machine has problems under incorrect operation.
- improper operation problem, we will solve all usage problems through video call.
- Machine parts problems, we will send you parts to ensure the normal use of the machine.
Is there a warranty?
One year warranty. Frankly speaking, the quality of our machines is very stable. The machines are tested before they leave the factory to ensure that they are in the best condition when they arrive at your address. In addition, we provide a full set of English manuals and operating instructions to help our customers use the machines better. During your use, if you have any questions, we can always make a video call.
What is the difference with other domestic brands?
We don't just sell machines, we pay more attention to after-sales service. We always believe that customer's word of mouth is the best advertisement. We want to really help our customers use the machines and bring growth to their business. You can check the feedback from our customers, the facts speak for themselves.
How do I know your machine is designed for my product?
If you don't mind, you can send you a sample and we test it on the machine. During that time, we'll take clearer video and pictures for you. If there is a chance, we can take videos online for you to see.
Are OEM/ ODM services available?
Yes. We can mark customer's logo and size. Customized labels are also available. Agents are warmly welcome!
Will you inspection all of your goods before delivery?
Yes, we will inspect all of our goods before delivery. If you have any other questions, please contact us.
Are you a manufacturer or trading company?
Our company is a manufacturer specializing in manufacturing bakery machine for over 10 years. Welcome to visit our factory.
What information should I let you know if I want to get a quotation?
-The products you intend to produce.
-Requirements of the food products, like size, weight and others.
-If possible, please provide also pictures and videos for reference.
Do you make customized machine?
Yes, we can provide customized machine according to customer’s requirements. We also provide turnkey solution if customer require.
Can I visit your factory before I make my decision?
Yes, welcome to visit our factory and we can pick you up from airport or hotel. Zhangzhou Wanli Machinery welcome you warmly.
What are your advantages compared to your competitors?
With rich industry experience and strict product quality control system, we offer.
(1) High quality and stable machines
(2) Excellent customer service and after-sales service with quick response
(3) Fast and timely delivery
Will you provide other services besides one year warranty?
Yes, we have pre-sales service and after-sales service. For example.
1.Test machine, you are welcome to bring your product information to our factory for test machine.
2.Customized production solutions. We have a good experience team to support customers' ideas.
Can you explain the whole transaction process to me?
- Sign the contract.
- Arrange 30% deposit to confirm the order.
- Factory arranges production.
- Testing and inspection of the machine before shipment.
- Inspection by customer or third party organization through online or on-site testing.
6.Arrange final payment before shipment.
What information should I tell you if I want to get a WANLI bakery equipment quote?
- Can you show us the picture of your products?
- Can you provide us your baking tray drawings or photos?
- Is the product directly connected to the production line?
4.Can you tell us the material of your products?
What are the advantages of your blades?
Wanli Ultrasonic blade: the materials of our ultrasonic blade is from Germany, It is made of TC11D, Titanium Alloy. Our warranty is 1 year, if operate correctly, it would be no problem even within 5 years.
How to make Order？
- Customer send us an inquiry.
- Confirm machine type, order quantity, price, lead time, payment term etc.
3.Our sales send the Proforma Invoice with company seal.
- Customer make the payment for deposit and send us Bank receipt.
- Inform the clients that we have got the payment,and will arrange the production according to yourrequest, inform the estimated time
- Production products photos will send to you for approval.
- Clients make payment for balance and Ship the goods .
- Order is finished when you receive the goods and satisfy with them .
- Feedback to us about Quality , Service, Market Feedback & Suggestion.And we can do better
What's the principle of ultrasonic cutting?
--WANLISONIC offers high quality ultrasonic food cutting components, including ultrasonic generators, transducers, guillotines and slitters.
--Ultrasonic food processing involves a vibrating knife (guillotine) producing a nearly frictionless surface that minimizes buildup on the blade surface. The ultrasonic blades cleanly cuts sticky products and inclusions such as nuts, raisins & morsels without displacement. Ultrasonic cutting is used by many of the world's largest and most prestigious food producers.
Why choose WANLI's cake depositor machine?
1). Double servo system design, product size and position can be adjusted accurately.
2). The computer memory function saves the time of switching products.
3). The program control is optimized, and the operation interface is designed from the user's point of view, making it easier for the operator to get started.
4). There is a single-person operation mode, and a single person can use the machine conveniently in the case of small output.
5). Round products (adjustable roundness), long products, and whole products can be fine-tuned through parameters (such as how much material is discharged before and after, whether the waist line is required, whether the closing part needs to be pulled back to deal with the tail, etc.).
Why choose WANLI's cake depanner machine?
A.The unique mobile equipment design enables the bread, cake or other foods removal rate to reach 99.99%, and the food is placed on the conveyor belt smoothly, and the empty baking tray after the mold release is sent to the baking tray washing machine.
B.The machine is beautiful and bright in appearance, clean and hygienic, and equipped with advanced PLC programmable control system. It combines electricity and gas phase, and has good stability.eliminates the traditional manual buckle, reduces secondary pollution of the product, saves manpower and reduces The cost guarantees the quality of the food product.
This ultrasonic cutter system emits some radiation?
--No. Ultrasonic cutting machine is ultrasonic generator produce the mechanical energy of vibration more than 20000 times per second to the cutting blade, it cut the food material by local vibration very quickly, the friction on the food surface is very small,the food can apart by the titanium blade very quickly, to achieve the aim of cutting materials requirements.
What 's more, our machine also get the patent for the food level, see attached about our patent copy for our Ultrasonic Food Cutting Machine.